Dear Applicant,

Days Course Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to provide effective customer service within a work, social or voluntary environment, operating independently while under general supervision.

• Learners will cover topics like effective communication and problem-solving.
• Participants gain the skills needed to excel in customer-facing roles across various industries and learn to work independently with general supervision.
• Apply the personal skills, qualities and attitudes required to perform effectively when dealing with customers, to include active listening skills, positive body language and observation of customer behaviour

Days Course Run: To be confirmed

Time :To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence in the administration requirements of a range of organisations to enable the learner to operate effectively under supervision in a variety of administration contexts.

Learners will be able to:

• Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation as it pertains to the staff selection and appointment.
• Explain the need for quality, the role of quality systems, the various techniques and processes which are used to ensure quality in different types of organisations, to include manufacturing and service focused organisations, and quality accreditations available.

Days Course Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to develop and execute digital marketing strategies and activities, under supervision, using a range of e-tools within a range of digital marketing contexts.

Learners who successfully complete QQI minor award in Digital Marketing will be able to:

• Outline the unique characteristics of the web as a marketing medium
• Differentiate digital marketing from traditional marketing practice
• Identify digital marketing strategies and explain their integration with traditional marketing
• Outline the stages of analysis, development, implementation and control of digital marketing campaigns
• Identify e-tools to include social media marketing, blogs, rich media
• Develop and implement a digital marketing campaign.
  

Days Course Run: To be confirmed

Time :To be confirmed

This course focuses on person-centered and holistic care to meet the client’s needs and promote independence. During the course learners will:

This course focuses on person-centered and holistic care to meet the client’s needs and promote independence. During the course learners will:

• Recognise the personal care needs of clients.
• Respond effectively to clients' individual needs, with their involvement and use of choice.
• Acquire practical skills in the area of client personal care.
• Maintain a safe, healthy and hygienic environment for clients.
  

Days Course Run: To be confirmed

Time :To be confirmed

The purpose of this award is to equip the learner with the knowledge, skills and competence to enable them to care for and address the needs of a person and their family after the diagnosis of a life-limiting illness, in a dignified, inclusive and holistic manner.

Learners will be able to:

• Employ a range of communication strategies and processes which are central to the work in palliative care
• Apply a person-centered approach to caring for a person in the last days of their life to include the provision of supportive and holistic care promoting safety, dignity, respect and comfort
• Respond appropriately to the needs of the person who is confused in the last days of life

Days Course Run:

Time :

The purpose of this award is to equip the learner with the knowledge, skill and competence to work effectively in a care setting. The aims of the course include:

The aims of the course include:

• Discuss the roles, responsibilities and entitlements of a care worker
  
• Examine the role of a care worker within the multidisciplinary healthcare team
  
• Demonstrate the ability to plan and provide enhanced quality care
  

Days Course Run: To be confirmed

Time :To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to prevent and control infection within the health services area.

Learners who successfully complete this QQI level 5 Infection Prevention & Control course will:

• Understand what the area of Infection Control means and its importance for every member of the Healthcare team
  
• Have a better understanding of the basic principles of infection control and be able to apply standard precautions in relation to infection control
  
• Be aware of the importance of infection prevention and control in providing a safe environment for patients, staff and visitors
  

Days Course Run: To be confirmed

Time :To be confirmed

This course is for those interested in the study of human growth and development It is designed to provide learners with an introductory understanding of developmental psychology and human growth and development

The module aims to introduce the

learner to human growth and development from infancy to old

age in order

Topics include: variations in human growth and development, patterns of development to include physical emotional social and intellectual development

Days Course Run: To be confirmed

Time :To be confirmed

This course is for those interested in the study of human behaviour and human mind. It is designed to provide learners with an introductory understanding of psychology as a field of study.

The course will have a strong focus on connecting the theory of psychology to practice, such as therapies and interventions linked with the major psychological perspectives.

Topics include: Introduction to psychology as a discipline, Main psychological perspectives, Personality, Social psychology, Abnormal psychology: classifications and diagnoses.

Days Course Run: To be confirmed

Time :To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence in the causes, range and effects of intellectual disabilities to develop an awareness of the importance of a social model of support and the role of various professionals in responding to the needs of persons with an intellectual disability.

Learners will be able to:

• Categorise the range of terms which have been used to label people with an intellectual disability as inappropriate and appropriate labels
• Define the terms intellectual disability and multiple disability
• Identify the advantages and disadvantages of both the medical and social models of support
• Recognise the effects of caring for a person with an intellectual disability on close and extended family members

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to understand the evolvement and functions of the family unit in Ireland and to explore the stages of the individual and family life cycle and challenges that arise in modern family life

Learners will be able to:

• Examine family patterns in Ireland to include the difference between a household and a family, the changes in Irish family life in recent decades and the concept of marriage in Irish society today.
• Examine the definition of the family in the Irish Constitution to include nuclear, extended, single parent, homosexual, lesbian, reconstituted and second families.
  

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to work autonomously and independently to carry out Indian Head Massage treatments

Learners will be able to :

• Identify other therapies and or treatments which may be appropriate to the client
• Carry out a consultation prior to treatment
• Conduct and adapt an Indian Head massage treatment to suit the client's needs within a commercially acceptable time limit

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to work independently in providing microdermabrasion, laser and light treatments for skin and hair.

On completion of the course learners will be able to carry out a detailed skin and hair analysis including

appropriate tests. Select appropriate equipment and protective equipment to suit treatments. Conduct and adapt treatments to suit the treatment area and the clients needs within a commercially acceptable time limit.

Reflexology 5N5371

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to provide reflexology treatments for the purposes of relaxation and the relief of stress in order to encourage general health and wellbeing, under appropriate supervision.

Learners who successfully complete this QQI level 5 reflexology course will be able to:

• Provide reflexology treatments for the purposes of relaxation and the relief of stress in order to encourage general health and wellbeing.
  
• Carry out a full reflexology treatment in the correct order and using appropriate techniques for treating reflex zones of the feet, adapting these techniques in order to treat a range of different client groups.
  

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence in the key techniques of image processing and to use a range of computer hardware and software, configured for image processing purposes.

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Learners will be able to:

• Explain the stages of digital image processing from research, planning and design through to the production
• Discuss the concept of colour reproduction and its visual impact
• Summarise the potential and limitations of image processing technology

Days The Course Is Run: To be confirmed

Time : To be confirmed

The purpose of this award is to equip the learner with the knowledge, skill and competence to develop familiarity with graphics concepts and practical experience using appropriate illustration graphics hardware and software.

Learners will be able to:

• Develop an understanding of the appropriate hardware and software configurations required for illustration graphics production
• Distinguish between various document and image file formats
• Identify legal and ethical implications such as licensing, copyright, quotations, contracts etc, involved in using and publishing designs.

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